4 stages of production pain

- less than 1 minute read

Recently I was in a discussion about (Azure) DevOps, bugs and their severity. Besides being an interesting discussion we came up with the following list:

Level Name Example When to take action
4 Extinction Your company’s going bankrupt soon, Tsjernobyl meltdown Take action immediately and make it your highest priority, let all your people work on it
3 Pain The bug is so severe that people can’t get work done and the company’s losing money due to this Put an emergency team on it and get things solved as a high priority
2 Blocking There’s a bug in the software without a workaround and it’s hindering people to get their work done on that part Locate the bug and if possible/needed make a fix release in a fast cycle
1 Discomfort There’s some kind of bug in the software but there’s a workaround so people can still work Log it as a bug and try to ship it in a next release

Kris.

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